Payment Policy

Avandai Payment Policy

At Avandai, we aim to make your checkout experience secure, smooth, and transparent. Below you’ll find details about the payment methods we accept, how transactions are processed, and how we protect your information.

Accepted Payment Methods

We offer a range of secure and widely used payment options to ensure convenience for all customers:

Credit & Debit Cards

We accept major credit and debit cards, including:

  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • American Express
  • Maestro

How it works:

  1. Select Credit/Debit Card at checkout
  2. Enter your card details securely
  3. Confirm your billing information
  4. Complete the payment and receive an order confirmation email

All card payments are processed securely and encrypted for your protection.

Apple Pay & Google Pay

For faster, contactless checkout, we support Apple Pay and Google Pay on compatible devices.

Benefits include:

  • Quick checkout
  • No need to manually enter card details
  • Secure authentication via Face ID, Touch ID, or device passcode

Simply choose your preferred option at checkout and confirm the payment.

Shop Pay

Shop Pay provides a fast and convenient checkout experience, especially for returning customers.

With Shop Pay, you can:

  • Save your details securely for future purchases
  • Complete checkout in just a few clicks
  • Enjoy enhanced payment security

Select Shop Pay at checkout to use this option.

Currency & Pricing

  • Prices are displayed in your local currency at checkout. UK customers are charged in British Pounds (GBP) and US customers are charged in US Dollars (USD). Your currency is automatically applied based on your location.
  • UK prices include VAT where applicable. US prices include sales tax where applicable.

Any available local payment methods will be displayed automatically at checkout, depending on your device and location.

Payment Security

Your security is extremely important to us.

  • All transactions are protected using SSL encryption
  • We do not store or have access to your full payment details
  • Payments are processed through trusted, PCI-compliant payment providers

We continuously monitor and maintain our systems to meet modern security standards.

Payment Issues, Refunds & Disputes

If a payment fails or is declined, please try another payment method or contact your card provider for assistance.

For information regarding refunds, chargebacks, or disputes, please refer to our Refund Policy.

Customer Support

If you have any questions or experience issues related to payments, our support team is happy to help.

 

Store Name: Avandai
Address: 184 Cambridge Science Park, Milton Road, Cambridge CB4 0GA, United Kingdom
Email: support@avandai.com
Phone: +447458149826

Customer Service Hours:
Monday to Friday: 9:00AM – 5:00PM (GMT).

We respond to emails within 24 hours on business days. Messages sent during weekends are answered on Monday.

Avandai Ltd

Registered in England and Wales (Company No. 16927115)